QuickSitters LLC — Terms & Conditions
Last Updated: September 21 2026
1.About QuickSitters
QuickSitters LLC (“QuickSitters,” “we,” “us,” or “our”) operates an online technology platform that facilitates connections, bookings, and payments between families seeking childcare services and childcare providers (“Providers”).
Families and Providers may create profiles on the platform. Families may browse available Provider profiles and select a Provider for a booking directly. Families may also opt into automated matching, in which case the platform will suggest a Provider based on the information and preferences provided by the family — but families are never required to accept a suggested Provider, and may view the suggested Provider’s full profile and select a different available Provider at no cost, at any time before the booking begins.
QuickSitters facilitates the booking and payment process through its platform. QuickSitters does not personally provide the childcare services performed during a booking.
2.Families and Childcare Providers
Families use QuickSitters to find and book childcare Providers through the platform.
Providers use QuickSitters to create profiles, provide availability, receive booking opportunities, and accept or decline bookings, entirely at their own discretion and without penalty.
By using the platform, both Families and Providers agree to provide accurate and current information and to comply with these Terms & Conditions.
Provider Relationship and Tax Responsibilities: Providers use the QuickSitters platform to find and accept childcare booking opportunities and are responsible for managing their own availability and deciding whether to accept or decline individual bookings.
Providers may provide childcare services for other families, platforms, agencies, or businesses and are not required to accept every booking opportunity offered through QuickSitters.
Providers are responsible for complying with applicable federal, state, and local tax laws and for reporting income earned through the platform as required by law. QuickSitters does not withhold income or payroll taxes on behalf of Providers unless required by applicable law, and does not provide unemployment insurance or workers’ compensation coverage to Providers except where required by applicable law.
QuickSitters may provide applicable tax forms to Providers when required by law.
Providers are responsible for obtaining any business licenses, permits, registrations, or other authorizations that may be required for their individual circumstances.
Nothing in these Terms is intended to determine or change the legal classification of a Provider or the relationship between a Provider, QuickSitters, or a Family where that classification is determined by applicable law.
3.Provider Profiles
Providers are responsible for the accuracy of the information included in their profiles, including their experience, qualifications, certifications, availability, and other information they provide.
QuickSitters may review, verify, or request additional information from Providers before allowing them to use the platform.
Families are responsible for reviewing Provider profiles and selecting the Provider they believe is appropriate for their childcare needs.
4.Provider Availability and Acceptance
Providers may indicate their availability through the platform.
A Provider may accept or decline a booking opportunity, including its stated rate, at their sole discretion.
A booking is not confirmed until the booking has been accepted and confirmed through the QuickSitters platform.
Providers are responsible for notifying QuickSitters as soon as reasonably possible if they are unable to complete a booking they previously accepted.
5.Provider’s
Other Work
Providers may provide childcare services outside of QuickSitters and may work with other families, platforms, agencies, or businesses, subject to applicable law and any agreements they may have with those parties.
QuickSitters does not require Providers to accept every booking opportunity offered through the platform.
6.Childcare Services
Childcare services are performed by the Provider selected or accepted for the booking.
Families are responsible for providing accurate information about the children, including ages, number of children, allergies, medical or behavioral considerations, special needs, routines, and other information reasonably necessary for the Provider to perform the requested services safely.
QuickSitters facilitates the booking but does not supervise the Provider while childcare services are being performed.
7.Booking Packages and Pricing
QuickSitters offers childcare packages based on the number of hours selected by the Family.
When a Family selects a package, the Family is selecting and agreeing to a specific rate for that booking. Each booking is then presented to available Providers as a discrete offer at that rate, and the Provider may accept or decline the offer, including its stated rate, at their sole discretion and without penalty.
Current package pricing may be displayed on the QuickSitters website or platform and may change from time to time.
Families are shown the applicable price before completing a booking.
Additional charges may apply depending on the number of children, package selected, or other services or circumstances disclosed during the booking process.
8.Provider Compensation and QuickSitters Fees
Provider compensation is determined according to the applicable booking, package, number of children, and other factors used by QuickSitters.
The Provider is informed of the compensation associated with a booking before accepting the booking.
The amount paid by the Family may include the Provider’s compensation and amounts retained by QuickSitters for platform, administrative, technology, payment-processing, or other services.
QuickSitters’ portion may vary depending on the booking, package, additional children, and other applicable charges.
9.Payments
Payments for bookings are processed through payment-processing services used by QuickSitters, including Stripe.
By making a booking, the Family authorizes the applicable payment method to be charged for the amount displayed during checkout.
QuickSitters may use payment-processing and payment-splitting services to facilitate payments associated with bookings.
Payment processing may involve third-party providers and may be subject to their own terms and policies.
Providers are responsible for providing accurate payment information required to receive compensation.
10.Additional Children
Additional charges may apply when a Family books childcare for more than the number of children included in the selected package.
The applicable additional-child fee will be displayed or communicated before the booking is confirmed.
Provider compensation may also vary depending on the number of children included in a booking.
11.Cancellations
Families may cancel bookings according to the cancellation policy displayed by QuickSitters at the time of booking. The following rules generally apply, in order of priority — the most specific rule applies first:
•Within 1 hour of confirmation (Provider not yet en route): No fee
•After 1 hour of confirmation and no more than 2 hours before start time: 25% of total cost
•Less than 24 hours before start time: 50% of total cost
•After Provider is en route or has arrived: 100% of total cost
•Booking canceled 7+ days in advance: 25% of total cost
•No show (Provider waits 30 minutes without contact): 100% of total cost
Refunds, where applicable, are processed within 5–7 business days to the original payment method.
Changing a Provider: Selecting a different available Provider for an existing booking is free of charge and does not constitute a cancellation under this policy. The fees above apply only when a Family cancels a booking entirely rather than reassigning it to another Provider.
QuickSitters may modify cancellation policies from time to time. The policy applicable to a booking will generally be the policy presented to the Family when the booking is made.
If a Provider cancels or is unable to complete an accepted booking, QuickSitters may attempt to assist the Family in finding another available Provider, subject to availability.
12.Provider Screening and Background Checks
QuickSitters conducts background checks on Providers prior to activation on the platform.
QuickSitters partners with Checkr, a third-party background screening provider. The current background check package includes an SSN trace, a national criminal database search, a search of the National Sex Offender Registry, and a global watchlist search.
Providers are responsible for the cost of this background check ($29.99), which QuickSitters collects from the Provider prior to initiating the check. This fee is non-refundable, regardless of the outcome of the background check. Background checks are valid for one year from the date of clearance and must be renewed annually, at the Provider’s cost, for a Provider to remain active on the platform.
Background checks are not a guarantee of a Provider’s character, conduct, qualifications, or future behavior. Background information may be incomplete, inaccurate, unavailable, or subject to legal limitations.
QuickSitters may require additional screening or updated background checks from time to time.
13.California TrustLine Notice
TrustLine is California’s official registry for individuals who provide certain childcare services and who have cleared specified background checks.
California law requires certain childcare-related online services to provide information about TrustLine and applicable background-check requirements.
QuickSitters currently uses third-party background screening services, including Checkr, and does not currently use TrustLine as its background-screening service. QuickSitters does not represent that a Checkr background check is equivalent to, or a substitute for, TrustLine registration or eligibility.
Families and Providers may obtain additional information about TrustLine and determine whether TrustLine registration or other requirements apply to a particular childcare arrangement. For information about TrustLine, contact the California TrustLine Registry at 1-800-822-8490 (this is not the QuickSitters phone number) or visit the official TrustLine website.
QuickSitters may modify its screening or verification procedures if required by changes in applicable law or regulations.
14.Provider Qualifications
Providers are responsible for accurately representing their childcare experience, qualifications, certifications, and other information provided to QuickSitters.
QuickSitters may establish minimum qualifications or requirements for Providers using the platform.
Meeting QuickSitters’ requirements does not guarantee that a Provider is appropriate for every Family or childcare situation.
15.CPR and Certifications
Providers may be required to provide evidence of current CPR certification or other certifications required by QuickSitters.
Providers are responsible for maintaining accurate and current certification information and notifying QuickSitters if a certification expires or becomes invalid.
QuickSitters may request documentation of certifications at any time.
16.Optional Materials
QuickSitters may provide or make available optional childcare materials, activity ideas, craft kits, shirts, or other materials for Providers.
Unless specifically stated otherwise, optional materials are not required for every booking. Providers are free to use their own childcare methodologies, bring their own toys or educational tools, and dress in any appropriate attire of their choice. Acceptance or rejection of these materials has no bearing on a Provider’s standing on the platform.
17.Family Responsibilities
Families are responsible for providing accurate and complete information about the children receiving care.
Families must disclose information reasonably necessary for safe childcare, including allergies, medications, medical conditions, behavioral considerations, special needs, emergency contacts, and other relevant information.
Families must provide a safe environment for the Provider and children and must provide access to necessary supplies and information reasonably required for the booking.
Families are responsible for remaining reachable during the booking and providing accurate emergency contact information.
18.Provider Responsibilities
Providers are responsible for performing accepted childcare bookings responsibly and in accordance with applicable laws and safety requirements.
Providers must follow the reasonable instructions and information provided by the Family regarding the children and the requested childcare services.
Providers must notify QuickSitters promptly if an emergency, illness, inability to work, or other circumstance prevents them from completing an accepted booking.
Providers must maintain accurate profile, availability, certification, and payment information.
19.Emergencies
In an emergency, Providers should prioritize the immediate safety and well-being of the children and contact emergency services when appropriate.
Families authorize Providers to take reasonable emergency actions when necessary to protect a child’s immediate safety.
QuickSitters should be notified as soon as reasonably possible following a significant emergency or incident related to a booking.
20.Reviews
Families and Providers may be invited to submit reviews or feedback regarding their experience.
Reviews must be truthful and must not contain unlawful, threatening, discriminatory, defamatory, or misleading content.
QuickSitters may remove reviews that violate these Terms or applicable law.
By submitting a review, the user grants QuickSitters permission to display the review in connection with its business and services.
21.Communications
QuickSitters may communicate with Families and Providers by email, text message, telephone, push notification, or through the platform regarding accounts, bookings, payments, cancellations, safety matters, and other services.
Users are responsible for keeping their contact information current.
By creating an account or making a booking, users consent to receiving service-related communications.
22.Identity Verification
QuickSitters may request information or documentation to verify the identity of Families or Providers.
Users must provide accurate information when requested.
QuickSitters may restrict or suspend an account if information provided cannot be verified or if QuickSitters reasonably believes the account presents a safety, fraud, or security concern.
23.Off-Platform Transactions
Families and Providers agree not to use QuickSitters to arrange a booking and then intentionally move the transaction off the platform in order to avoid applicable QuickSitters fees, payment processing, or platform requirements.
If a Family and Provider have connected through QuickSitters, they may be subject to additional platform rules regarding off-platform bookings.
QuickSitters may suspend or terminate accounts involved in attempts to circumvent the platform.
24.Account Suspension
QuickSitters may suspend, restrict, or terminate an account when reasonably necessary to protect users, the platform, or the integrity of the service.
Reasons may include violations of these Terms, inaccurate information, safety concerns, fraudulent activity, inappropriate conduct, repeated cancellations, or attempts to circumvent platform policies.
25.Platform Availability
QuickSitters makes reasonable efforts to maintain the availability of the platform but does not guarantee that the website, application, booking system, or payment services will always be available, uninterrupted, or error-free.
Technical problems, maintenance, internet outages, third-party service interruptions, or other circumstances may affect platform availability.
26.No Guarantee of Provider Conduct
QuickSitters performs screening and verification procedures but cannot guarantee the future conduct, performance, reliability, safety, or behavior of any Provider.
Families are responsible for deciding whether a particular Provider is appropriate for their needs.
QuickSitters does not guarantee that a Provider will meet a Family’s expectations or that an incident will never occur during childcare.
27.Privacy
QuickSitters collects and uses personal information in accordance with its Privacy Policy.
Users should review the Privacy Policy to understand what information is collected, how it is used, and how it may be shared with service providers.
QuickSitters uses a minimal set of cookies and basic analytics to understand how our website and platform are used. We also use the Meta Pixel, provided by Meta Platforms, Inc., to measure how well our advertising works. On our website, it receives page views. In the QuickSitters app, it receives page views, a notice when a family finishes signing up, and the total amount when a booking is submitted. We do not send Meta your name, email, phone number, address, any information about your children, or your account ID. You can limit ad tracking through your browser settings or Meta’s ad preferences.
28.Children’s Information
Families may provide information about children when requesting childcare services.
Families are responsible for ensuring that the information they provide is accurate and appropriate for the purpose of arranging childcare.
QuickSitters will handle information in accordance with its Privacy Policy and applicable law.
29.Third-Party Services
QuickSitters may use third-party services to operate its platform, including payment processors, background-check providers, hosting providers, communication services, analytics services, advertising measurement tools such as the Meta Pixel, and other technology providers.
Third-party services may have their own terms, privacy policies, and requirements.
QuickSitters is not responsible for the independent acts, policies, or failures of third-party service providers to the extent permitted by applicable law.
30.Intellectual Property
The QuickSitters name, logo, website, application, content, design, graphics, software, and other materials provided by QuickSitters are owned by or licensed to QuickSitters and may not be copied, reproduced, modified, or used without permission, except as permitted by law.
Users retain ownership of content they independently provide to the platform, subject to the rights necessary for QuickSitters to operate its services.
31.Warranty Disclaimer
To the maximum extent permitted by law, QuickSitters provides the platform and related services on an “as is” and “as available” basis.
QuickSitters does not guarantee that the platform will always operate without interruption or that the information available through the platform will always be complete or error-free.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under California law.
32.Limitation of Liability
To the maximum extent permitted by applicable law, QuickSitters will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the platform or childcare services.
To the extent permitted by California law, QuickSitters’ total liability to any Family shall not exceed the platform fee paid for the specific booking in question.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
33.Indemnification
To the extent permitted by law, users agree to indemnify and hold harmless QuickSitters and its owners, officers, employees, contractors, and representatives from claims, damages, liabilities, losses, and expenses arising from the user’s violation of these Terms, misuse of the platform, or unlawful conduct.
This provision does not require a user to indemnify QuickSitters for matters that cannot legally be shifted to the user.
34.Disputes
Users agree to first attempt to resolve disputes with QuickSitters by contacting QuickSitters directly and providing an opportunity to address the issue.
Users should provide sufficient information for QuickSitters to identify the account, booking, or transaction involved.
35.Dispute Resolution
If a dispute is not resolved informally, the parties agree to submit it to binding arbitration in San Diego County, California, under the rules of the American Arbitration Association.
Nothing in this section prevents either party from seeking emergency injunctive relief in a California court of competent jurisdiction, or from asserting rights or remedies that cannot legally be waived.
36.California Law
These Terms are governed by the laws of the State of California, except to the extent federal law requires otherwise.
Any applicable legal proceedings will be subject to the jurisdiction and venue permitted by applicable law.
37.Changes to These Terms
QuickSitters may update these Terms from time to time.
When material changes are made, QuickSitters may provide notice through the website, application, email, or other reasonable means.
The updated Terms will be posted on the QuickSitters website with a revised “Last Updated” date.
Continued use of the platform after the effective date of updated Terms may constitute acceptance of the updated Terms to the extent permitted by law.
38.Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
39.Entire Agreement
These Terms, together with any applicable policies referenced in them, constitute the agreement between the user and QuickSitters regarding use of the platform, except where a separate written agreement applies.
40.Contact
For questions regarding these Terms & Conditions or QuickSitters services, please contact:
QuickSitters LLC
San Diego, California
Website: quicksitters.us
Email: hello@quicksitters.us
41.California Childcare Platform Disclosure
QuickSitters operates an online technology platform that facilitates connections, bookings, and payments between Families and childcare Providers.
Families may review Provider profiles and select a Provider through the platform. QuickSitters may also provide optional recommendations based on information supplied by Families, which Families are never required to accept.
QuickSitters uses third-party services for certain functions, including payment processing and background screening.
QuickSitters does not represent that any screening process guarantees the conduct, safety, qualifications, or future performance of a Provider.
Families and Providers are responsible for complying with applicable federal, state, and local laws and regulations that apply to their individual circumstances.
Nothing in these Terms is intended to waive or limit any rights or obligations that cannot legally be waived or limited under applicable law.
